Return Policy
Your satisfaction is our priority.
7-Day Returns
Eligible items may be returned within 7 days of delivery, provided they are unused and in original packaging.
Non-Returnable Items
For hygiene and safety, certain items such as earbuds, innerwear and personalised products cannot be returned unless faulty.
Refunds
Once your return is received and inspected, refunds are processed within 5–7 business days to your original payment method or as store credit.
How to Return
Contact us at gthorlie@gmail.com or +231 771 466 188 with your order number to start a return.
Last updated: July 2026 · Questions? Email gthorlie@gmail.com or call +231 771 466 188.